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Call the Customer Care number on your ID card. If you don’t have an ID card, call 1-800-552-8159 (TTY: 711).
For questions concerning your prescription(s), a pharmacist is available during normal business hours. Please call the toll-free number on the back of your member ID card. You may also write to us at: CVS Caremark. Customer Care Correspondence. PO Box 6590. Lee’s Summit, MO 64064-6590. Health Resources.
For ePrescribing questions, call us toll-free at 1-877-864-7744 Monday through Friday 9 a.m. to 7:30 p.m. (ET) Fax in the Prescription. Download the mail service prescription fax form *, complete it and fax it to 1-800-378-0323 *This form is for health professionals only.
CVS Caremark® makes staying on medications easier with same-day pickup and free delivery of mail order pharmacy items and prescriptions.
To avoid wait times on the phone, we recommend contacting us through live chat. Sign in or register, then click on the chat icon. You can also find answers to commonly asked questions here. Rx refills or order status Call the number on your Rx label or 1-800-237-2767 (TTY: 711). Monday – Friday, from 8 AM – 8 PM ET.
For help with CVS.com® and Mobile. For questions or comments including user account, password issues, orders, prescription management and photo, call Customer Care at 1-888-607-4CVS (1-888-607-4287) Monday - Friday 8:30 AM - 7:00 PM ET, Sat. & Sun. 10:00 AM - 6:30 PM ET. Closed major holidays.
To get started, sign in or register for an account at Caremark.com, or with our mobile app. Use our drug cost and coverage tool to enter the drug name, choose your prescribed amount, and search. Results will show prices for brand name, generics, or therapeutic alternatives covered under your plan.
Sign in to access the CVS Caremark Pharmacy Portal and manage your prescriptions.
Find a Pharmacy Near You. Please enter a ZIP code or city and state, and select at least one pharmacy type. All other fields are optional but can help refine your search.
1-800-552-8159. For questions about our website or for technical support, please call toll-free at 1-877-460-7766. You may also write to us at: CVS Caremark. Customer Care Correspondence. PO Box 6590. Lee's Summit, MO 64064-6590.