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  2. Customer Service - Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/chat-with-live-customer...

    We are available over Xfinity Forums 7 days a week between 6:00 am - 12:00 am EST. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.

  3. Possible scam/phishing email | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/possible-scamphishing-email/...

    Click the "Spam" button in the right-hand corner of the webmail console. Email Client Users (Windows Mail, Outlook, Thunderbird, etc.) - Select the message you wish to report as spam. - Forward the spam message as an attachment to missed-spam@comcast.net.

  4. cannot access my Xfinity (C... - Xfinity Community Forum

    forums.xfinity.com/conversations/email/cannot-access-my-xfinity-comcastcom...

    Thanks for letting us know. Please follow these directions. Select File and then Account Settings. Select your Comcast.net email account and then click Change.... Microsoft Outlook Account Settings screen. Confirm that the account type is POP and then click More Settings. Change Account screen in Microsoft Outlook.

  5. Activate Your Peacock Premium Plan – Update from Xfinity

    forums.xfinity.com/conversations/channels-and-programming/activate-your...

    Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line; Type your message in the text area near the bottom of the window; Press Enter to send it

  6. Is this legit or is it a scam? | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/is-this-legit-or-is-it-a...

    The girl that answered had a slight accent and told me that they are a 3rd party company that provides gifts for companies customers but wouldn't give me any specific information. It all felt too fishy. I also tried calling Xfinity to verify but couldn't get past their automated voice system to speak to a human.

  7. HOW TO SPEAK TO A HUMAN ON THE PHONE | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/how-to-speak-to-a-human-on...

    2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.

  8. Customer Reward Program.... scam? | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/customer-reward-program-scam/...

    2 Messages. Same problem that everyone else is describing. When i go on ESPN and a few other sites, I get an unwanted pop-up that consumes the whole page and requires me to click a bunch of links to get some sort of Xfinity customer service reward. It appears to be a scam but makes navigating on the web almost impossible.

  9. Ethernet working but not wifi | Xfinity Community Forum

    forums.xfinity.com/conversations/your-home-network/ethernet-working-but-not...

    1 - Cable to laptop. 2 - Cable to patch panel jack (extension to other room in home) Other side of my home has an Airport Extreme connected to the Ethernet port in the wall. I don't know if that's technically different than if I had a 50' Ethernet cable connecting the Airport to my Xfinity router. WiFi continues to work fine from the Airport.

  10. Want to speak to representative in the United States | Xfinity...

    forums.xfinity.com/conversations/customer-service/want-to-speak-to...

    We do have a specialized team who can investigate this for you and see what is happening. Please reach out to our Customer Security Assurance team at 1-888-565-4329. They are open 8:00am - 12:00am EST, 7 days a week. They have the tools and resources to be able to investigate the high data usage and get this resolved for you.

  11. Access Denied You don't have permission to access - Xfinity...

    forums.xfinity.com/conversations/your-home-network/access-denied-you-dont-have...

    Resetting the modem will give you a new IP Address. You can also go into the command prompt and type ipconfig/release and then ipconfig/renew for the same thing. The web address for Kroger that you provided works on my system. I no longer work for Comcast. I am an Official Xfinity Employee.