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Customers with a tablet can sign up for the Tablet Unlimited plan, which offers 15 GB of data for just $20 per month. After 15 GB of data usage, per line, speeds will be reduced to 5Mbps until the end of the bill cycle. As an Xfinity Mobile customer, you may qualify for up to 10 lines with your Xfinity Mobile account.
We are available over Xfinity Forums 7 days a week between 6:00 am - 12:00 am EST. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
Other ways to pay. Say “Pay my bill” into your Xfinity Voice Remote to open your account and pay on Xfinity X1. Call us at 1-800-xfinity and follow the automated prompts to pay using an American Express, Discover, Mastercard or Visa credit or debit card or an ACH transfer from a valid savings or checking account with a U.S. bank.
We appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account-specific requests over this platform.
Manually select Xfinity Mobile SSID. Log in through the pop-up using Xfinity ID and password. Xfinity Mobile. on a device that's with a different mobile carrier. Download and install the secure hotspot profile. Download and install the secure hotspot profile. Sign in to the Xfinity app. Select the WiFi tab.
In order to have Xfinity Mobile you must have Xfinity home internet post-paid. Every customer service representative I called say I don't have a mobile account, only prepaid home internet. I can't log in my mobile account online or on the app. Online says i don't have a mobile account, which is the same thing every representative told me.
I have tried using the Account Linking that is accessible through Account and Identity -> Xfinity ID and Security. I used both methods. When it prompted for an address, I attempted to input my old and new addresses. The system did not recognize either address. I have also tried updating the address on the Xfinity Mobile account.
While we're unable to assist you with your mobile services here, you can reach our awesome Xfinity Mobile team by any of these three methods: - SMS Text Message: 1 (888) 936-4968. - Phone: 1 (888) 936-4968. - Chat. I'm confident that the experts on our Mobile team will be more than happy to assist you with this.
This link explains a little more about setting up two-step verification. If you're still having trouble, please send us a direct message with your full name and address. • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon.
Please allow three business days from your time of submission for a representative to contact you about completing your account ownership change request. Xfinity Mobile customers experiencing a life-changing event impacting only their mobile account or any secondary lines on their account should contact Xfinity Mobile directly at 1-888-936-4968 ...