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I am the primary BT Mail account holder. For years, I have used two secondary accounts for my voluntary work. I have had no problems with one account, accessing it and posting from there about four days ago. But now that particular email address has gone from the list of email accounts the famil...
Hello - for some reason my wife's email account has changed. Mine has stayed the same. Her account has a different font and also against the senders name is a box with a letter and colour. Does anyone know if BT are changing the way emails are displayed? Is there a way to change it back? I do not know how to attach a screen shot to show what I ...
I am trying to add my BT Email account to Outlook. I can find no where on the web that says this is not possible. I have followed the recognised process several times, checked the incoming and outgoing server port nos (993 and 465 respectively) in the advanced options in the Outlook mail setup proc...
When I want to check my emails, I go to bt.com page and click 'email'. If I have to sign in I click the top box where you enter username or email address, both my email addresses appear underneath, I click the one I want then just have to enter password. been doing this for a long time. But since to...
This board is the place to post your questions about BT Email. Whether you need help in setting up an email client or with using BT webmail. If you have problems with sending/receiving emails, ask your questions here
Solved: How do I add btinternet to my mail accounts with IMAP not POP when my iPhone 13 doesn’t appear to give me the option
Re: BT Mail App Have a search through the forum to see what other problems users have had and go to the Apple and Google app stores and read the reviews. It lurches from one problem to another with virtually every update.
Last few days cannot open any emails on mobile in BT Mail app, even though the app opens as normal, and the email headings are displayed. Nor can my wife. Just says 'Failed to retrieve email content'. Tried my phone, my wife's phone, my spare phone - all different models! Changed wifi, and changed to mobile data - make no difference.
Welcome to the BT Community and thank you for your question. Microsoft stopped supporting Windows 7 in 2020 so I'm not sure if your web browsers remain up to date. I have included a table for you below to show you the browser compatibility for BT Mail: Thanks, Robbie
The simpler format makes BT Mail compatible with more devices. BT Mail is a free-service; so, BT can realign it's software any time it's applicable. 1 Rating