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Get DVDs by mail plus instantly watch some movies on your PC, Mac, or TV.
Watch Netflix movies & TV shows online or stream right to your smart TV, game console, PC, Mac, mobile, tablet and more.
Watch Netflix movies & TV shows online or stream right to your smart TV, game console, PC, Mac, mobile, tablet and more.
Learn how to update or change your Netflix payment method, resolve payment issues, or investigate unexpected charges.
Update or change your Netflix password, email address, phone number, or billing information.
How can we help? Learn how to sign up and use Netflix. Get help with account issues, troubleshooting and questions.
This article tells you how you can access and update information associated with your account. Much of the data that we store about our members is easily accessible by logging into your account in a browser and clicking on the Account option.
Can't sign in to Netflix. If you have trouble signing in to your Netflix account, choose the option that best matches your issue. If you get an error message when signing in. If you get an Incorrect Password message or forgot your password, you will need to change your password.
Signing in. Once you've opened the Netflix app or Netflix website, select Sign In to access your account and begin watching TV shows and movies. You can sign in on any Netflix-compatible device, or on multiple compatible devices.
Change your password by going to netflix.com/password or reset your password by going to netflix.com/loginhelp. See this article for steps.