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Call the Customer Care number on your ID card. If you don’t have an ID card, call 1-800-552-8159 (TTY: 711).
If you would like to send a maintenance prescription to CVS Caremark Mail Service Pharmacy for your patient, please complete this form and fax it to the number above or ePrescribe (see step 4). Fax # 1-800-378-0323
CVS Caremark MAILSERVICE Pharmacy NCPDP ID: 0322038 9501 E Shea Blvd. Scottsdale, AZ 85260. For Specialty prescriptions choose: CVS Specialty Pharmacy NCPDP ID 1466033 800 Biermann Court Mount Prospect, IL 60056. For ePrescribing questions, call us toll-free at 1-877-864-7744 Monday through Friday 9 a.m. to 7:30 p.m. (ET) Fax in the Prescription
Phone: 1-855-344-0930 Fax: 1-855-633-7673 If you wish to request a Medicare Part Determination (Prior Authorization or Exception request), please see your plan’s website for the appropriate form and instructions on how to submit your request.
Use the Find a Pharmacy tool to locate one near you. The CVS Caremark mobile app is ready to help you quickly refill a prescription, find a network pharmacy, check drug costs, and much more. We want to make sure you get the most out of your new plan. To learn more, visit Caremark.com. We're CVS Caremark, and we have your best health at heart.
You can request prescription refills 24 hours a day by calling the toll-free number on your prescription label or by logging on to www.Caremark.com. All you need is your prescription number and credit card number.
Making sure you get the medication you need is our priority. You can decide the most convenient way to fill your Rx – with options like contactless delivery to your door or pickup at a pharmacy in your network. The choice is yours.
We’re here to help. For questions related to processing a retail pharmacy prescription claim, call the toll-free number listed below.
For questions regarding your prescription benefits, you may call Customer Care toll-free at 1-800-552-8159. For questions about our website or for technical support, please call toll-free at 1-877-460-7766.
Specialty Pharmacy Services, Information and Forms CVS Caremark is dedicated to helping physicians manage and help their patients who are suffering from complex disorders and require specialized therapies and personalized care.