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  2. Customer Service

    forums.xfinity.com/conversations/customer-service/how-to-speak-to-a-human-on...

    2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.

  3. phone number for Customer Service | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/phone-number-for-customer...

    Thank you for choosing to work with us here online for account support. We are here to assist you with billing, technical support, account management or any other questions or concerns you have. We can take care of everything right here through our platform. If you do prefer to call us, you can reach our customer service at 1-800-934-6489.

  4. Chat With Live Customer Service Representative

    forums.xfinity.com/conversations/customer-service/chat-with-live-customer...

    We are available over Xfinity Forums 7 days a week between 6:00 am - 12:00 am EST. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.

  5. How to Email Customer Service | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/how-to-email-customer...

    Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.

  6. Customer Service - Contact number | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/contact-number/66cf17b538e9a...

    Find a local contact number. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers.

  7. Customer Service - Phone Number | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/phone-number/66a01613f51e6b...

    We have lots of options to cover them all we have a great page set up for our customers. Check out our Contact us page to see all of them. Our number to call customer care is not shown but you can request a call if you want to call you can reach us at 1-800-Xfinity (1-800-934-6489). 2. 0.

  8. How to Speak to Live Agent | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/how-to-speak-to-live-agent/...

    How is Tom Karinshak, Executive Vice President and Chief Customer Experience Officer? Comcast has the worst customer service I have ever experienced. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop.

  9. How to reach Comcast by email? | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/how-to-reach-comcast-by...

    2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.

  10. Live Person Support - Chat or Phone | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/live-person-support-chat-or...

    Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.

  11. Internet Essentials (Qualifications), ACP, and Support

    forums.xfinity.com/conversations/customer-service/internet-essentials...

    For any who don't know, the features of Internet Essentials include: 50/10 Mbps internet service for $9.95 a month plus tax. $29.95 for 100 Mbps Internet Essentials Plus. No activation fees and no equipment rental fees. (which means $30 ACP benefit covers full $29.95 bill of Plus, to equal $0, or you can go with $9.95 and a cheap voice plan.)