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Run a test to 75.75.75.75, 75.75.76.76 or other Comcast DNS server. These servers de-prioritize ICMP traffic and will provide false-positives. Run a test to your modem/gateway's external IP address while on your network. Run a test while connected to a VPN service.
Internet. Your Home Network ... Tuesday, August 27th, 2024 5:06 PM. speed test. Whenever I try speed test ...
If the option to run a test is not available, try updating to the latest version of the app. Customers with older Xfinity Gateways or who own their own modems can use the Xfinity app to run a speed test and restart their modem/gateway. Troubleshoot internet through xfinity.com. Go to the Devices page in your account. (You may be asked to sign ...
The older Xfinity speed test had an option to set which IP version to use, but defaulted to IPv6. I have since switched to DSLreports speed test which allows selection of several test settings in the advanced section. To get the full 1Gbps I would use IPv4 and search for a very fast router. Most consumer routers will not achieve 1G using IPv6.
Internet upload speed not as high as advertised. I purchased a 300 Mbps down and 100 Mbps up plan from Xfinity. The Xfinity speed test is showing 351.8 Mbps down and 21.5 Mbps up. I have an SB6190 modem, which is rated for 1000 Mbps down and 240 Mbps up. I ran the speed test on a laptop hard-wired to the modem with an ethernet cable.
The full network test checks your network for outages, the speed of the internet connection to your xFi Gateway and the strength of the connection to all your devices. Check Gateway/Router Placement Place your gateway, modem or router in the most central location of your home, preferably on the main floor instead of the attic or basement.
Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.
1) Directly connect to your modem via ethernet. Restart your modem everytime you plug in a new device. It's a good time to replace your Ethernet cables; Cat6 preferred. If your speeds are good, concentrate on router/networking issues. If the speeds are still poor, concentrate on modem/signal issues. Do not test speeds over WiFi.
Closed. Intermittent slow Internet speed issues for months now, Gig service. I pay for 1200 Mbps Internet. Since signing up, I've had intermittent speed issues where on average it drops to 500ish Mbps, but today it hit 50. I'm not constantly running speed test either to try catch it, it's noticable. Wired devices show Pixelation with YouTube ...
Also if I run a speed test to Speedtest.net (selecting the closest Comcast server) I get about 1M down and 0.5M up when we are signed up for 600/15 service. The same results if I use the xfinity speed test tool, and as I mentioned the modem itself fails it’s connectivity test returning only 3/4 pings in the ping tester. 0.