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Comcast service van, Ypsilanti Township, Michigan. In 2004 and 2007, the American Customer Satisfaction Index (ACSI) survey found that Comcast had the worst customer satisfaction rating of any company or government agency in the country, including the Internal Revenue Service.
Altice (2016-2018) Next Private (2018-) Website. www .alticeusa .com. Altice USA, Inc., commonly known as Altice, is an American telecommunications provider with headquarters in New York City, owned by the Franco - Israeli businessman Patrick Drahi. The company delivers pay television, Internet access, telephone services, and original ...
Xfinity Voice (formerly Comcast Digital Voice) is a Voice Over IP cable telephony service that was launched in 2005 in some markets, [73] and to all of Comcast's markets in 2006. Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [74]
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Criticism of Comcast. A number of different controversies and criticisms have surrounded Comcast for various reasons over its recent history. Customers of the telecommunications company report low levels of customer satisfaction on both service and cost. Comcast has also had several customer service scandals, the most notorious of which ...
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