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A shipping policy is a set of terms created by an online retailer that describes how orders are shipped to the customer. Shipping policies typically include domestic and international shipping speed options, delivery times, return policies, payment terms, shipping costs, and estimates for order processing time.
A shipping policy outlines all details about how your store fulfills and ships purchases to your customers and usually accounts for both international and domestic orders. It informs your customers about: Fulfillment speeds. Shipping and processing timelines. Costs. International shipping options.
A shipping policy is a document that acts as a bridge between your online store and your customers. It clarifies what they can expect in terms of shipping costs and delivery times, eliminating surprises and building trust throughout the buying journey.
A shipping policy sets your customers’ expectations and prevents confusion or disputes over deliveries. Use our shipping policy generator to create a comprehensive and clear policy to keep your customers happy.
A Shipping Policy is where you let your customers know important details about how you ship your goods, such as what shipping services you use, what shipping fees are, and what timeframe customers should expect for delivery.
A shipping policy is a concise document or webpage that outlines important information around shipping when an order is placed online. It often includes details on shipping costs and methods, delivery times, and more.
Writing a well-thought-out e-commerce shipping policy is hard. Check these 7 shipping policy examples for inspiration.