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Getting Started With DoorDash. If you want to update your store details, such as menu, store hours, address, and giving employees account access, the quickest way is through the Merchant Portal. Below are the most commonly used functions: Reset Portal password/username. Add Users to Portal. Update Non-POS Store Hours. POS Integration Store Hours.
Pause Orders. To temporarily pause DoorDash orders, login into your Toast Portal, under the Takeout & Delivery tab, click Third party Ordering. Then, toggle the DoorDash option to “off” and click Publish all changes. Once published, your DoorDash store will be temporarily closed until this toggle is reverted to “on”.
Live order issues. Chat with us on Business Manager App. carat. Chat with us on Tablet. carat. Call us at 855-222-8111. carat. Get to Know Us. About Us Careers Blog LinkedIn GlassDoor Accessibility.
End of Search Dialog. For live order issues. 855-222-8111. or. For account issues. mxpsupport@doordash.com.
The app supports two types of push notifications today: Store Status and Sales Recap. The Sales Recap notification is sent daily at approximately noon to 1 pm PST to show you complete data from yesterday’s performance, including sales, orders, trends, and top-selling menu items. The Store Status notification will be sent real-time if your ...
With Point-of-Sale (POS) protocol, you can manage your DoorDash menu from your POS (i.e., Toast, Square Clover) or aggregator/middleware (i.e., Chowly, Deliverect) system. Though you still have access to Menu Manager on your Merchant Portal, we recommend making updates from your POS integration provider system. Updates made on Menu Manager are ...
You will receive your 1099-K forms via physical mail (most merchants) or through e-delivery via Stripe Express (few merchants). Most merchants will receive their 1099-K forms via mail. All tax documents are mailed on or before January 31 to the business address on file with DoorDash. It may take 2-3 weeks for your tax documents to arrive by mail.
DoorDash integrates with leading Point of Sale (POS) systems and other technology systems to help you seamlessly accept and fulfill orders from your POS. Find out if integration is available here or talk to your POS provider directly. Once confirmed an integration is possible and you want to integrate DoorDash, follow these steps.
Select Login to Activate (or Update Permissions) next to the Square Tile. Complete the Square login process. Reply to the confirmation email received with a screenshot of the completed process. Menu Management DoorDash will automatically create a menu from the items in your Square Items Library.
If you still need help, you can submit a request to our menu team by clicking "Request a Menu Update" on the top right corner in the Menu Editor in the Merchant Portal. Please contact our support team at 855-973-1040 if you need your Merchant Portal login information"