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Requesting to suspend or cancel billing and premium services. A copy of the death certificate of the AOL account holder, issued in the United States. If a death certificate is not available, please contact AOL Customer Service at 800-827-6364. You can request the suspension or cancellation of billing and premium services through this.
Ask if the deceased’s account has been appropriately flagged as “deceased — do not issue credit” to protect their information from potential fraud. 5. Request a copy of your loved one’s ...
2. Notify the issuer. Once you know whether the deceased shared the account with anyone, it’s time to notify the issuer. In the case of a joint account, you or the joint account holder, will ...
Recourses For Collecting Money Owed. In the unfortunate event that you are legally owed money by a person who died, you can still attempt to recover the owed amount by making a claim against their ...
Click Manage next to the plan you'd like to cancel. If prompted, verify your account. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan:
GET. Mail. Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.
For joint accounts, the balance becomes the responsibility of any surviving account holder. Call the customer service number on the back of each of the person's credit cards and ask for "deceased ...
1. Sign in to your account. 2. Verify your recovery information and you're all set. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Delete an account that you're no longer using. Find out how to permanently terminate your account and what you need to do beforehand.
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