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2. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. While Internet Explorer may still work with ...

3. Make AOL Desktop Gold your default browser or email client

   help.aol.com/articles/make-aol-desktop-gold-your...

   Open Desktop Gold. Log in using your username and password. Click on Settings . On the General tab click on the Make Default buttons to make AOL Desktop Gold your default browser and/or email client. A new window opens up. From the Default apps tab go to the Web Browser or to the Email section and select AOL Desktop Gold from the drop-down menu.

4. Fix problems reading or receiving AOL Mail - AOL Help

   help.aol.com/articles/fix-problems-reading-or...

   Clear your browser's cache to reset your browser and wipe out all the little unwanted bits of info that have been stored, making it overall run better. Fix problems with missing emails When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or ...

5. AOL Mail

   mail.aol.com

   Yes! You can take your email on the go with an iOS & Android app.

6. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version ...

7. Clear cookies on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-on-a-web-browser

   Clearing the cookies in your browser will fix most of these problems. • Clear your browser's cookies in Edge. • Clear your browser's cookies in Safari. • Clear your browser's cookies in Firefox. • Clear your browser's cookies in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft.

8. Clear cache on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-cache...

   Clearing the cache deletes these files and fixes problems like outdated pages, websites freezing, and pages not loading or being unresponsive. • Clear your browser's cache in Edge. • Clear your browser's cache in Safari. • Clear your browser's cache in Firefox. • Clear your browser's cache in Chrome. Internet Explorer may still work ...

9. Troubleshooting AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-troubleshooting

   Desktop Gold shortcut icon is missing. If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. • Right click the AOL Desktop Tray Launcher icon in the System tray. • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar. • Double click on the AOL Desktop application file.