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2. Wayfair and Macy's are cutting thousands of jobs as ... - AOL

   www.aol.com/news/wayfair-macys-cutting-thousands...

   Online furniture seller Wayfair is cutting about 1,650 jobs, or 13% of its global workforce. Macy’s is laying off about 3.5% of its total headcount, which amounts to roughly 2,350 employees, and ...

3. Wayfair CEO: AI is helping our human customer service ... - AOL

   www.aol.com/finance/wayfair-ceo-ai-helping-human...

   With 20 million products on the company's platform, Wayfair has been using AI to help customer support agents gather information quickly and clearly. "A lot of our volume comes in on chats and ...

4. All Eyes on the Attention Economy - AOL

   www.aol.com/finance/eyes-attention-economy...

   Maybe Wayfair is trying to do that same thing and ultimately, like they say the customer is always right, you want to make sure the customer is made whole there. But with Wayfair, it is a little ...

5. One-stop career centers - Wikipedia

   en.wikipedia.org/wiki/One-stop_career_centers

   One-stop career centers are implemented in all US States under a variety of different local names. CareerOneStop is sponsored by the U.S. Department of Labor Employment and Training Administration and produced by the Minnesota Department of Employment and Economic Development. CareerOneStop is a partner of the American Job Center network.

6. Amazon (company) - Wikipedia

   en.wikipedia.org/wiki/Amazon_(company)

   Amazon Pharmacy is an online delivery service dedicated to prescription drugs, launched in November 2020. The service provides discounts up to 80% for generic drugs and up to 40% for branded drugs for Prime subscribe users. The products can be purchased on the company's website or at over 50,000 bricks-and-mortar pharmacies in the United States ...

7. Outsourcing - Wikipedia

   en.wikipedia.org/wiki/Outsourcing

   Homeshoring a.k.a. homesourcing – a form of IT-enabled offshoring; "transfer of service industry employment from offices to home-based ... with appropriate telephone and Internet facilities". [217] [218] These remote work positions may be customer-facing or back office, [219] and the workers may be employees or independent contractors.