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Customer service web interface not working. I recently transferred service from one location to another, a process that apparently requires that an entirely new account be created. So, a new login on business.comcast.com. Except that something is very wrong with this new signin. When I click on the hamburger menu from the Account Overview page ...
Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. 2.
9. 10. Get answers from Comcast Business Specialists and Customers like you.
You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 2.
The "To:" line prompts you to "Type the name of a person". Instead, type "comcast_business_community" there - As you are typing a drop-down list appears. Select "comcast_business_community" from that list - A "Comcast Business" graphic replaces the "To:" line Type your message in the text area near the bottom of the window -Press Enter to send it"
So now I'm faced with a huge cancellation bill and months of unneeded bills because I couldn't call them directly. I would have bad better access to a fax machine than calling through that pain. I'm done, I'm out and done with comcast forever. I'm never putting up with the 1980s service and dumb cancellation fees.
Due to Comcast Business increasing their prices as of 01/01/2021 that affected my prices, and any "discount" offered didn't satisfy my requirements, I decided to cancel my services on 01/08/2021. As per Article 4.3 of the BUSINESS SERVICES CUSTOMER TERMS AND CONDITIONS, under Changes in Monthly Recurring Service Charges. ... Comcast may ...
Been a long time customer for both business and personal Comcast internet service. I called today to find out if there's a way to reduce our business internet bill that went all the way from $200 plus to $400+ monthly. Customer Service [Edited: "Personal Information"] did not help at all but instead gave me an attitude over the phone. Very RUDE!!!!
Instead, type "Comcast Business" there. • - As you are typing a drop-down list appears. Select "Comcast Business" from that list. • - An "Comcast Business" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. (edited) Like. Reply.
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.