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Hello, I use Microsoft 365 Business Standard and I'm currently unable to login to my email account on the Outlook desktop app (Microsoft Outlook for Microsoft 365 MSO (Version 2203 Build 16.0.15028.20178) 64-bit) while I'm able to login on the Web App. Outlook simply says that "Something went wrong" and nothing else.
* Click on “Manage how you sign in to Microsoft”. * Click on “Add email” You can either create a new Outlook email or add an existing email address you want to use. * Follow the prompts to verify your new email address. * Once added, you can then make the new email the Primary Alias and then remove the initial email address if you so want.
For manual step: 1. Manual Setup (if needed): If Outlook attempts to set up your AOL email you may need to choose the "Manual setup or additional server types" option and then select "POP or IMAP" to manually configure the AOL email settings. 2. AOL Email Settings: Use the following AOL email settings for manual configuration: a.
*** if these settings don't work for you, you will need to contact your provider for the correct email settings or check the website associated with our specific account. Also as a FYI, to configure the account using IMAP, you should only need to enter the email address / password for the account if everything is configured correctly on the server.
Select a name for the app password (for example, "Outlook PC") 5. Copy the generated app password 6. Now go back to Outlook and click "Add Account" 7. Click "Other Account POP, IMAP" and enter your AOL email and the generated app password " If you require any further information, then please don’t hesitate to get in contact.
All users can access Outlook 365 OWA via a hotspot or any other internet connection All other 365 services are accessible via web and desktop applications. I have been able to log in to 365 using an external company 365 login.
Thank you for posting. Make sure that Outlook 365 and Windows OS are latest updated. You may please try to remove stored user credentials in the Credential Manager via using Control Panel. Moreover, please use the Office 365 Support and Recovery Assistant (SaRA) tool to set up new Outlook profile to diagnose the problems.
The onmicrosoft domain is not selected as the default email address. When i send emails from Outlook desktop app or OWA on Office.com, the default Send From address uses onMicrosoft.com. In the Outlook desktop app, I tried going to File->Account Settings-> Account Settings-> Choose my account -> Change -> More Settings -> Email Accounts
First of all the user was using "Microsoft Exchange Server or compatible service" in Outlook 2013 for Office 365. Cannot setup account in Outlook 2016 with automatic setup by entering user name and password. Please help us how to proceed in setting up Office 365 email in Outlook 2016. Regards, Anwar Shaikh. Hi Anwar, To better assist you ...
To make sure you select the correct PST file for the account, open the original Outlook profile (<Email> tab), select the POP account --> take note of the full folder path / file name that appears beside the <Change Folder> button