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411 (telephone number) 411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [ 1] although its official name is "directory assistance".
Canada: 911: Municipal services – 311 (some areas only). 112 may redirect to 911 on certain mobile phones. Mexico: 911: Emergency – 911; Anonymous complaint – 089. Saint Pierre and Miquelon: 112: Police – 17; Ambulance – 15; Fire – 18. United States of America: 911
Toll-free directory assistance. In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020.
Toll-free and premium numbers. Non-geographic toll-free telephone numbers (800, 833, [ 3] 844, 855, 866, 877, 888) and premium-rate telephone numbers (900) are allocated centrally by the NANP Administrator. Calls to telephone numbers with the central office code 976 are billed as expensive premium calls.
The emergency number 999 was adopted in Winnipeg, Manitoba, Canada in 1959 at the urging of Stephen Juba, mayor of Winnipeg at the time. [11] The city changed the number to 911 in 1972, in order to be consistent with the newly adopted U.S. emergency number. [12] Several other countries besides the UK have adopted 999 as their emergency number.
Service. Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
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