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An online shop evokes the physical analogy of buying products or services at a regular "brick-and-mortar" retailer or shopping center; the process is called business-to-consumer (B2C) online shopping. When an online store is set up to enable businesses to buy from another businesses, the process is called business-to-business (B2B) online shopping.
Online to offline, commonly abbreviated to O2O, [1] is a phrase that is used in digital marketing to describe systems enticing consumers within a digital environment to make purchases of goods or services from physical businesses.
The distinction between online and offline is conventionally seen as the distinction between computer-mediated communication and face-to-face communication (e.g., face time ), respectively. Online is virtuality or cyberspace, and offline is reality (i.e., real life or "meatspace" ). Slater states that this distinction is "obviously far too ...
Marketing communications include advertising, promotions, sales, branding, campaigns, events, and online promotions. [ 3] The process allows the public to know or understand a brand and get a clear idea of what the brand has to offer. Brand awareness is the first stage, then brand preference over its competitors is the desired outcome.
In the omnichannel world, display advertising, search engines, social media, referral websites, e-mail and mobile marketing can be considered independent channels, as each can promote one-way or two-way communication. Retailers need to find ways to integrate their online and offline channels to avoid segregated campaigns. [29]
E-commerce (electronic commerce) is the activity of electronically buying or selling products on online services or over the Internet.E-commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.
A massive open online course ( MOOC / muːk /) or an open online course is an online course aimed at unlimited participation and open access via the Web. [ 1] In addition to traditional course materials, such as filmed lectures, readings, and problem sets, many MOOCs provide interactive courses with user forums or social media discussions to ...
Research online, purchase offline. Research online, purchase offline ( ROPO) (also research online, buy offline, online-to-store or webrooming ), is a modern trend in buying behaviour where customers research relevant product information to qualify their buying decision, before they actually decide to buy their favourite product in the local ...