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  2. Online and offline - Wikipedia

    en.wikipedia.org/wiki/Online_and_offline

    The distinction between online and offline is conventionally seen as the distinction between computer-mediated communication and face-to-face communication (e.g., face time ), respectively. Online is virtuality or cyberspace, and offline is reality (i.e., real life or "meatspace" ). Slater states that this distinction is "obviously far too ...

  3. Point of sale - Wikipedia

    en.wikipedia.org/wiki/Point_of_sale

    Marketing. The point of sale ( POS) or point of purchase ( POP) is the time and place at which a retail transaction is completed. At the point of sale, the merchant calculates the amount owed by the customer, indicates that amount, may prepare an invoice for the customer (which may be a cash register printout), and indicates the options for the ...

  4. E-commerce - Wikipedia

    en.wikipedia.org/wiki/E-commerce

    E-commerce (electronic commerce) is the activity of electronically buying or selling products on online services or over the Internet.E-commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.

  5. Online shopping - Wikipedia

    en.wikipedia.org/wiki/Online_shopping

    An online shop evokes the physical analogy of buying products or services at a regular "brick-and-mortar" retailer or shopping center; the process is called business-to-consumer (B2C) online shopping. When an online store is set up to enable businesses to buy from another businesses, the process is called business-to-business (B2B) online shopping.

  6. Internet - Wikipedia

    en.wikipedia.org/wiki/Internet

    The communications infrastructure of the Internet consists of its hardware components and a system of software layers that control various aspects of the architecture. As with any computer network, the Internet physically consists of routers , media (such as cabling and radio links), repeaters, modems etc.

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

  8. Alibaba Group - Wikipedia

    en.wikipedia.org/wiki/Alibaba_Group

    Alibaba Group Holding Limited, branded as Alibaba, is a Chinese multinational technology company specializing in e-commerce, retail, Internet, and technology.Founded on 28 June 1999 [1] in Hangzhou, Zhejiang, the company provides consumer-to-consumer (C2C), business-to-consumer (B2C), and business-to-business (B2B) sales services via Chinese and global marketplaces, as well as local consumer ...

  9. Unified Payments Interface - Wikipedia

    en.wikipedia.org/wiki/Unified_Payments_Interface

    Payment in offline mode through sound-based proximity data communication. As per NPCI, some of the early use cases involve FASTag recharges, insurance payments, and EMI collections. As of 20 September 2022, Ultracash Technologies in collaboration with Bharat Petroleum helped 200,000 active users make LPG booking and payment through UPI 123PAY. [56]