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Grab Holdings Inc. Grab Holdings Inc. is a Singaporean multinational technology company headquartered in One-North, Singapore. It is the developer of a super-app for ride-hailing, food delivery, and digital payment services on mobile devices that operates in Singapore, Malaysia, Cambodia, Indonesia, Myanmar, the Philippines, Thailand, and Vietnam.
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This led to the massive use of email and live chat systems in the 1990s. This new development enabled several US companies to outsource their help desk to low-cost countries like India and the Philippines. In the 2000s, companies began to use diverse kinds of software packages to deal with customer-care issues.
livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [ 1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...
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