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Amazon scam calls are phone scams in which malicious actors try to trick you into giving up personal data, Amazon account information, or money. Here’s how Amazon scam calls typically work: You get a phone call from an unknown number or one “spoofed” to look like it’s coming from Amazon.
According to the FTC’s new Data Spotlight, since July 2020, about one in three people who have reported a business impersonator scam say the scammer pretended to be Amazon. These scams can look a few different ways.
A new Amazon scam appears to be making the rounds. It involves bad actors who attempt to siphon personal information out of consumers by telling them that they need to confirm a recent...
Learn to identify, prevent, and report scams. If you've received suspicious communications or found a suspicious website claiming to be from Amazon, visit the following Help pages: How to identify fake emails. How to identify fake text messages/SMS. How to identify fake phone calls. How to identify fake websites.
Scammers’ goal, according to YouMail, is to steal sensitive information such as financial credentials. Fake Amazon customer service phone numbers. It’s easy for criminals to spoof a trusted retailer, using familiar logos and slogans and a URL that’s easily mistaken for the real thing.
Criminals are using the Amazon's name to steal from victims. Find out how to protect yourself from this scam.
Through our continued commitment to protect consumers from impersonation scams, we initiated takedowns of more than 20,000 phishing websites and 10,000 phone numbers being used as part of impersonation schemes in 2022.
If you receive a suspicious phone call from a scammer claiming to be from Amazon, be alert if they: Ask you for payment over the phone or outside of the Amazon website. Examples can be performing bank transfers, e-mailing credit card details, or sharing gift card details.
Unfortunately, Amazon call scams are on the rise. According to a 2021 report from YouMail, Americans were receiving up to 150 million robocalls each month from scammers impersonating Amazon employees. YouMail reported that victims lost more than $27 million because of these scams in 2021.
From July 2020 through June 2021, about one in three people who reported a business impersonator to the FTC said the scammer claimed to be calling from Amazon. The FTC has guidance for consumers on how to spot, stop, and report impersonators.