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  2. CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve relationships to grow your business.

  3. CRM stands for Customer Relationship Management. A CRM gathers customer interactions across all channels in one place. Managing centralized data helps businesses improve customer experience, satisfaction, retention, and service.

  4. CRM stands for Customer Relationship Management. It is a set of strategies businesses deploy to improve their relations with leads and customers. The term CRM is widely used to denote CRM software—a tool designed to manage interactions with buyers and optimize/automate the selling process.

  5. CRM (Customer Relationship Management): Elements, Benefits ...

    www.investopedia.com/terms/c/customer_relation...

    CRM stands for customer relationship management and refers to the principles, practices, and guidelines that an organization follows when interacting with its customers.

  6. CRM collects and stores customer information, activity, and communications in a centralized and accessible database, replacing the spreadsheets, documents, and apps businesses often use to track customer data.

  7. What Is CRM? - IBM

    www.ibm.com/topics/crm

    Customer relationship management (CRM) is a set of integrated technologies used to document, track and manage an organizations relationships and interactions with existing and potential customers. CRM supports the sales process and advances enterprise resource planning (ERP) initiatives.

  8. Customer relationship management (CRM) is the software that businesses use to keep track of interactions with prospects and existing customers. It’s a tool that unites sales, marketing, and customer service and ideally provides a complete view of customer identity, history, preferences, and activity.