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Toll-free telephone numbers in the North American Numbering Plan have the area code prefix 800, 833, 844, 855, 866, 877, and 888. Additionally, area codes 822, 880 through 887, and 889 are reserved for toll-free use in the future. 811 is excluded because it is a special dialing code in the group NXX for various other purposes.
When Microsoft sold Tellme to 24/7 Inc in 2012, the number changed to the non-toll-free (408) 752-8052, rebranded as The Information Line. [11] In September 2019, the service was revamped and rebranded again as Voice Info, with once again a toll-free number (866) 895-3124, [ 12 ] however this number was deactivated in July 2020. [ 13 ]
The series N00 was used later for non-geographic numbers, starting with intrastate toll-free 800 numbers for Inward Wide Area Telephone Service (WATS) in 1965. [17] N10 numbers became teletypewriter exchanges, [18] and N11 were used for special services, such as information and emergency services.
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Service. Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.