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How can we help? Learn how to sign up and use Netflix. Get help with account issues, troubleshooting and questions.
Contact us from the Netflix app. To contact Netflix Customer Service through the Netflix app, you'll need to download the app onto your iPhone, iPad, or Android smartphone or tablet. Calling from the Netflix app requires a stable internet connection that uses Wi-Fi or cellular data.
Learn how to update or change your Netflix payment method, resolve payment issues, or investigate unexpected charges.
Netflix freezes, stops responding, or gets stuck loading, but device isn't frozen. Video freezes but sound keeps playing. Can't sign in to Netflix. If you are experiencing a Netflix error, use this article to resolve the issue.
If you've forgotten the email or phone number you use to log in to Netflix, you'll have to update your information. To access your account, follow the instructions for the payment method you use to pay for Netflix.
You can cancel your Netflix account at any time. Note: This is the only way to cancel your account and end your membership. Signing out of your account or deleting the Netflix app doesn't cancel your account.
Adding a phone number to your account makes sign-in easier, improves account security, and can help you get back into your account if you ever forget your password. To add, change or delete a phone number: Go to the Change phone number page. You may need to sign in if you haven’t already.
Netflix offers a variety of plans to meet your entertainment needs. As a Netflix member, you are charged monthly on the date you signed up. A Netflix account is for people who live together in a single household. Learn more about sharing Netflix. Sign up for Netflix today and choose from several payment options. You can easily change your plan ...
Netflix says 'There was a problem signing in.'. If you get a different error message, or if you get an error code, search our Help Center for the exact message or code to find a matching article. If you can't sign in on any device. Try signing in to your Netflix account on a different device.
Select Contact Us or Customer Service. Your service code is the 6-digit number that appears near the phone number to call us. If you don't see a service code, contact us for help finding your account. Mobile phone or tablet. Open a mobile browser and go to netflix.com.