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  2. List of United States Army Field Manuals - Wikipedia

    en.wikipedia.org/wiki/List_of_United_States_Army...

    including C 1, 25 July 1952. This manual supersedes FM 100–5, 15 June 1944. This manual supersedes FM 100–5, 15 June 1944. including C 1, 16 September 1942; C 2, 12 November 1942; and C 3, 26 April 1943. These regulations supersede FM 100–5, Tentative Field Service Regulations, Operations, October 1, 1939.

  3. User guide - Wikipedia

    en.wikipedia.org/wiki/User_guide

    A user guide, also commonly known as a user manual, is intended to assist users in using a particular product, service or application. It's usually written by a technician, product developer, or a company's customer service staff. Most user guides contain both a written guide and associated images. In the case of computer applications, it is ...

  4. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  5. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    A quality management system ( QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction ( ISO 9001:2015 ). [ 1] It is expressed as the organizational goals and aspirations, policies, processes, documented ...

  6. AOL Mail

    mail.aol.com

    You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563.

  7. Essentials of Fire Fighting - Wikipedia

    en.wikipedia.org/wiki/Essentials_of_Fire_Fighting

    The Essentials of Fire Fighting is the required training manual used in countless local fire departments and state/provincial training agencies in every region of the United States and Canada. Since the release of the first edition of this manual in 1978, more than 2.5 million copies of the Essentials of Fire Fighting have been distributed to ...

  8. International Fire Service Training Association - Wikipedia

    en.wikipedia.org/wiki/International_Fire_Service...

    International Fire Service Training Association. International Fire Service Training Association is an association of fire service personnel who are dedicated to upgrading fire fighting and other emergency response techniques and safety through training. The mission of IFSTA is to identify areas of need for training materials and to foster the ...

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...