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In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in.
To delete Office credentials: Click Start > Control Panel > User Accounts > Credential Manager> In the Windows Credentials and Generic Credentials section, remove all stored credentials referencing the Office 365 or Microsoft Office: Select the Credential. Click Remove.
Based on your description, please try the following methods in order and stop to proceed if any step is available: 1. Check if there is any other verification method, e.g. office phone, authenticator, text message, that you can use to get verified. (And you're always recommended to set up at least 2 verification methods in case one of them ...
Meanwhile, You should see three vertical dots on the "Pick an account" page under Control Panel > User Accounts > Credential Manager, where your email address is shown in your screenshot. Then choose "Forget" from the menu. The next time you sign in, O365 will ask if you want to remember this account so that signing in is quicker.
Hello, I use Microsoft 365 Business Standard and I'm currently unable to login to my email account on the Outlook desktop app (Microsoft Outlook for Microsoft 365 MSO (Version 2203 Build 16.0.15028.20178) 64-bit) while I'm able to login on the Web App. Outlook simply says that "Something went wrong" and nothing else.
Paul Ritzen. SOLVED: Cannot login with Microsoft365 in my Iphone apps such as OneNote, OneDrive, Word, Teams etc. UPDATE: I just solved the problem mentioned below, by deleting the entries for my Microsoft365 account in Microsoft Authenticator on my Iphone. Afterwards, in Microsoft Authenticator, I clicked the + sign to add my account again.
Type "Microsoft subscription" and click Get Help. 2. Click Login and Contact Support at the bottom of the page. 3. Log in with your Microsoft account. 4. Under products and Services, select Microsoft 365 and Office Option. 5. Under category, select Manage Subscription.
Admin can do it by follow Manage user authentication options. If the account is the only admin, according to I can't sign in to my Microsoft 365 Developer account - Microsoft Community, you may try to contact phone support and ask them to escalate your issue to the data protection team. While phone call, press "1" as a business email user and ...
To remove your Office 365 account from your Outlook app, you can try the following steps: - Open your Outlook app and go to File > Account Settings > Account Settings. - Select the email account you want to remove and click Remove. - Click Yes to confirm that you want to delete the account. - Restart your Outlook app and check if the pop-ups ...
I have an account that I use for Windows but my Office account is registered under an old user name. I can log in to my Microsoft account online with my old account but when I try to launch Office 365 I can't get past the PIN authentication because I don't know the PIN Number. When I login to my account I cannot find anywhere to update the pin.