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2. Troubleshooting AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-troubleshooting

   Desktop Gold shortcut icon is missing. If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. • Right click the AOL Desktop Tray Launcher icon in the System tray. • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar. • Double click on the AOL Desktop application file.

3. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. While Internet Explorer may still work with ...

4. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Messages are often delivered right way though very rarely there may be a delay in transit. This is usually due to problems on the mail server, heavy internet ...

5. Restore a missing AOL Desktop Gold icon or shortcut

   help.aol.com/articles/restore-my-missing-aol...

   Easily add it to your desktop with just a few clicks of your mouse. 1. By the system clock in the taskbar, click the Expand icon . 2. Right-click on the AOL Desktop Gold icon . 3. Select Create Desktop Shortcut. Feedback. Help.

6. Fix problems sending AOL Mail - AOL Help

   help.aol.com/articles/aol-mail-troubleshooting

   1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems sending AOL Mail. If you're having problems sending messages in AOL Mail, it could be for one of several reasons. Most sending issues can be fixed with a couple of quick troubleshooting steps.

7. Premium Tech Support with Assist by AOL | AOL Products

   www.aol.com/products/tech-support/assist

   Friendly and knowledgeable tech support over the phone. Let Assist by AOL help with virus removal, slow computers and more. Get tech help now. Or call 1-855-845-8225.

8. Update AOL Mail settings - AOL Help

   help.aol.com/articles/aol-mail-mail-settings

   • Cc/Bcc Select whether or not you want Cc/Bcc displayed. • Default Compose Mode Select how you want the compose screen displayed. • Write mail in a pop-up screen. • Write mail in full plane compose. • Write mail in a separate window. • Rich Text/HTML Create a signature and enable Rich Text/HTML editing to use your preferred font ...

9. Clear your browser's cache on AOL Desktop Gold - AOL Help

   help.aol.com/articles/using-the-web-in-aol...

   In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.