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Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it. I am an Official Xfinity Employee.
Reset the Network Settings: On your device, go to Settings, then General, then Transfer or Reset Device, then Reset, and finally Reset Network Settings. Once you reset the network setting, you’ll need to restart your device. Restart your device by turning if off and then on. Your device should start up in roughly five minutes.
Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Additional Resource.
Hello- I need to port out my xfinity mobile phone/number to a different carrier. I have my PIN already but also need the XFinity Mobile account number (NOT MY XFINITY INTER...