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HSN_Ryan. Moderator. 01.07.20 12:56 PM. Sorry to see this, @afoolsparadise. I can’t share this info with you in the community but it should be on your packing slip. They should be able to locate your account with the phone number you used to place your order. I can also help.
Previous purchases rlmiliner 04.04.20 11:01 PM Just wondering if you kept records of individual purchases? sort replies - newest | oldest cooper354 07.20.2
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05.14.22 1:54 AM. I’m truly sorry that you’ve been having difficulty signing into your account, @pajewelryno1fan. If you continue to have these issues, be sure to try the “Forgot password” option or reach out to us directly by chat or phone at 800-933-2887 and we’ll be happy to help. I’m truly sorry that this keeps happening.
Does anyone know how I can close my HSN account (not a credit card account) online, on my own, without having to contact customer service? HSN does not make this easy. There should be an option within my profile, but there is not, unless I missed it. Thanks.
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The order and account details need to match before they can be linked. HSN_Angela. Moderator. 11.21.19 1:27 AM. I’m truly sorry that you’ve been unable to locate your order online, @amin13! Not to worry, I was able to find your order and see that it has shipped. Please update the address and phone number on your online account to link it ...
So I got an email with confirmation that I would be getting my package on the 10th of this month and the money was taken out of my account but when I log into my account on HSN website I cannot get any order information it keeps saying no orders found… I used flex pay and am getting worried…
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member.
Returns can take up to 8 days to process. Once your return is processed, you will receive an email with details about your refund. If you do not see a refund within 8 days, you can reply here or contact our customer service department at 1-800-284-3900 for further assistance. We thank you for your patience. lisajane65.