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With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and charities. The nonprofit organization maintains a massive database of ...
Yelp. Started in 2004, Yelp began as a customer review site but has grown substantially to provide other consumer services. It began publicly trading stock in 2012. Today, Yelp users rate ...
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
Dig a bit deeper into the BBB's report and a picture emerges of which sorts of business are generating the most inquiries: Topping the list are roofers, with more than 3 million inquiries in 2011 ...
Yelp: 1: 97% reviews received 1 star (December 2023) Credit Karma: 1.7: 81% of reviews received 1 star (December 2023) Consumer Affairs: 1.4: 89% of reviews received 1 star (December 2023) Better Business Bureau: 1: 7,035 closed complaints in the last 3 years (December 2023)
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...
Review bomb. A review bomb is an Internet phenomenon in which a large number of people or a few people with multiple accounts [1] post negative user reviews online in an attempt to harm the sales or popularity of a product, a service, or a business. [2] While a large number of negative reviews may simply be the result of a large number of ...
Connecticut's attorney general has told one of the marketplace's most trusted symbols of consumer protection, the Better Business Bureau, that it risks losing its credibility if it favors those ...