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However, attackers are getting better at creating phony emails that look legitimate, so if you feel at all uncomfortable about an email that claims to be from us, forward it to phishing@chase.com.
Don't click on links or attachments in an email if you're not sure who it's from. You can report a suspicious email to us by reporting it to phishing@chase.com. You may also want to report suspicious calls, emails, and text messages by visiting, https://reportfraud.ftc.gov. Learn how to spot them.
Contact us to report fraud. If you see an unauthorized charge or believe your Chase account was compromised, let us know right away by calling us at one of the phone numbers below. Checking or savings. Debit card.
According to the Federal Trade Commission, phishing is an online scam where bad actors pose as trusted, reputable entities--internet providers, banks, lenders, etc.--who use email to request sensitive information from unwitting individuals.
Scam emails are often poorly written. Look out for typos, grammatical errors and other signs that an email was not written by a legitimate company. What should I do if I suspect I've been targeted by a scammer?
$1.8 billion was lost to business email compromise in 2020, a type of phishing that targets wire transfers. $54 million was lost to standard phishing schemes in 2020. Spot the lure
Received an email that you believe may be a scam? Forward it to phishing@chase.com. You can also report suspicious calls, emails, and text messages to the U.S. Federal Trade Commission.
Launching an email scam, also known as phishing, to trick you into handing over personal info; Using malware to target information stored on your computer; Stealing mail from your home mailbox or trash to find personal information on paperwork you received; It’s easier for someone to steal your identity once your information is on the dark web.
If you’re not 100% sure it’s really Chase, call the number on the back of your Chase card or account statement. You can report a suspicious email pretending to be from Chase by forwarding it to phishing@chase.com.
We monitor for fraud 24/7 and can text, email or call you if there are unusual purchases on your credit card. To assist us, please update your phone number in case we need to contact you quickly. We may contact you for account servicing, such as payment questions, or if we suspect fraud on your account.