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  2. Courier - Wikipedia

    en.wikipedia.org/wiki/Courier

    Typically, a courier provides their courier service on a commercial contract basis; however, some couriers are government or state agency employees (for example: a diplomatic courier). Duties and functions. [edit] Couriers are distinguished from ordinary mailservices by features such as speed, security, tracking, signature, specialization and ...

  3. United Parcel Service - Wikipedia

    en.wikipedia.org/wiki/United_Parcel_Service

    United Parcel Service. United Parcel Service, Inc. ( UPS) is an American multinational shipping & receiving and supply chain management company founded in 1907. [ 1] Originally known as the American Messenger Company specializing in telegraphs, UPS has expanded to become a Fortune 500 company [ 6] and one of the world's largest shipping couriers.

  4. Comparison of issue-tracking systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_issue...

    Comparison of issue-tracking systems. Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

  5. Call-tracking software - Wikipedia

    en.wikipedia.org/wiki/Call-tracking_software

    Call tracking software records information about incoming telephone calls, and in some regions even the conversation.Call tracking is a technology which can enable the pay per call, pay per minute or pay per lead business model, allowing the tracking of phone calls to be associated with performance-based advertising such as Google AdWords, SEO Services, Display and Electronic Direct Marketing ...

  6. Tracker (business software) - Wikipedia

    en.wikipedia.org/wiki/Tracker_(Business_Software)

    Tracker (business software) Tracker is a family of business software products developed by Automation Centre. Each product includes applications for various business processes. While these products share a similar process framework, they differ in platform deployment.

  7. OTRS - Wikipedia

    en.wikipedia.org/wiki/OTRS

    OTRS. OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data ...

  8. Request Tracker - Wikipedia

    en.wikipedia.org/wiki/Request_Tracker

    Request Tracker. Request Tracker, commonly abbreviated to RT, is an open source tool for organizations of all sizes to track and manage workflows, customer requests, and internal project tasks of all sorts. With seamless email integration, custom ticket lifecycles, configurable automation, and detailed permissions and roles, Request Tracker ...

  9. Time-tracking software - Wikipedia

    en.wikipedia.org/wiki/Time-tracking_software

    Time-tracking/recording software automates the time-tracking process by recording the activities performed on a computer and the time spent on each of them. This software is intended to be an improvement over timesheet software. Its goal is to offer a general picture of computer usage. Automatic time-tracking/recording software records and ...

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