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If something isn't working correctly on Facebook, like content not appearing or a selection not loading, here are some ways to troubleshoot.
Your Profile. Fix a Problem. This collection of articles is meant to help you troubleshoot problems with your profile picture, cover photo, timeline, posts, and profile. If you're having trouble logging into your account, you can learn how to fix a login problem.
Fix a Problem. Access. Appeal Facebook's decision to disable your group or remove content, and more about Group Quality. Why you can't post, comment or participate in a Facebook group. Why you can't access your Facebook group. Become an admin of a Facebook group without any admins. Why you can't find your Facebook group.
If you can't see photos on Facebook and you're seeing black boxes, empty boxes or broken images instead: Check if you have images turned on in your Facebook data usage settings. Check if you have images enabled in your phone's mobile web browser settings.
If you're seeing a problem with how Facebook appears in your web browser, you could have a cache or temporary data issue. You may be able to fix this issue by clearing your cache and temporary data. You can do this from your web browser's settings or preferences.
If you’re having trouble accessing Facebook Marketplace, we recommend trying these solutions. First, make sure you meet the requirements to use Facebook Marketplace . Check that this Marketplace link works
Here are some solutions to common issues with loading a game on Facebook: Make sure you’re connected to a reliable data or Wi-Fi network. Try closing and re-opening the game.
If you're having problems playing videos (including Reels) on Facebook, then try some of the tips below. Check your internet connection: If you’re using Wi-Fi, then try reconnecting to your network or connecting to a different network.
If your ad isn’t running, there are steps you can take to identify and resolve the issue. Start by reviewing the Delivery column status in Meta Ads Manager. If the Delivery column shows an Error icon, the ad (or that ad’s campaign or ad set) is encountering a problem.
If your entire timeline is blank or the only thing loading on your timeline is your cover photo, please let us know.