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Reset a forgotten Microsoft account password. If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password. If you know your username and password but they have stopped working, read My username and password have stopped working. 1.
Reset or manage your Microsoft account password with easy steps and enhanced security options.
If you have not turned on two-step verification and don't recognize any of the verification email or phone options when trying to reset your password, use the Sign-in Helper tool. The Microsoft account you've entered does not exist.
If you want to reset a Microsoft Account password, go to https://account.live.com/resetpassword.aspx The email or username you entered does not exist. Please check that you have typed your email or username correctly.
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If you need to reset your password, follow these steps: Access the Microsoft account password reset portal for your type of account. Enter your identifying information like your phone number, email address, or Skype name that you use to sign in. Choose where you’d like to receive your verifying code that confirms your identity.
If you're using a Microsoft account, use https://account.live.com/ResetPassword.aspx. If you have administrator privileges: Reset your own password if you've already set up an alternative email address and a mobile phone number.