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Unsolicited Bulk Email (Spam) AOL protects its users by strictly limiting who can bulk send email to its users. Info about AOL's spam policy, including the ability to report abuse and resources for email senders who are being blocked by AOL, can be found by going to the Postmaster info page. Learn how to report spam and other abusive conduct.
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
Never send your login information to someone via email or Facebook Messenger. If you entered your login credentials into a fake form, change your password immediately.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...
Some examples: They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to ...
If you click a link you may be directed to some site that requires a login "Please confirm your Facebook login to continue" - which seems somewhat innocuous when coming from Facebook - but is not.
In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.
Another scam is circulating Facebook, preying on users' emotions to access their information. See what it is and how you can avoid it. 'Look who died' Facebook scam preys on your emotions.