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I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
According to an Xfinity Community Forum post from June 1, 2024, whether the MeTV Toons channel is available on Xfinity depends on whether a local TV station has an agreement to carry it. If the station adds the channel to a new subchannel, it can take time for Comcast to add it to the signal. One post suggests that Comcast may add the channel ...
Click the "Spam" button in the right-hand corner of the webmail console. Email Client Users (Windows Mail, Outlook, Thunderbird, etc.) - Select the message you wish to report as spam. - Forward the spam message as an attachment to missed-spam@comcast.net.
We are available over Xfinity Forums 7 days a week between 6:00 am - 12:00 am EST. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.
The girl that answered had a slight accent and told me that they are a 3rd party company that provides gifts for companies customers but wouldn't give me any specific information. It all felt too fishy. I also tried calling Xfinity to verify but couldn't get past their automated voice system to speak to a human.
2 Messages. Same problem that everyone else is describing. When i go on ESPN and a few other sites, I get an unwanted pop-up that consumes the whole page and requires me to click a bunch of links to get some sort of Xfinity customer service reward. It appears to be a scam but makes navigating on the web almost impossible.
2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.
The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store , or text "APP" to 266278 . Additional Resources
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon (speech bubble) Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.