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My Internet is so slow I can't connect to run a speed test. Was this helpful? @user_069633 Our awesome expert, @EG, provided some great information in the link they posted. What sort of troubleshooting have you accomplished from your end? Have you had a chance to see if any of those self-troubleshooting tips apply ?
Hello @user_tlhj50, thanks for taking the time to reach out to our team on Forums.We appreciate you being a customer with us and my team is here to support you.
Try different browsers and test sites i have the xfinity 1200 plan and was only getting 300mbps via speedtest.net using Opera. I used the google test by searching "internet speed test" and got 900+. Safari only got my 400 via google but when i went
Select WiFi from the bottom of the app. Select Troubleshoot. Tap Test your whole home network. From here, the app will test both the speed to your gateway and to the devices you’re using to access xFi. Notes: If you see the Full Network Test tile, you won’t see the Speed to Gateway tile, but you can still test the speed to your gateway by ...
Official Employee. •. 954 Messages. 6 days ago. Hello user_f8684e. How much speed are you rated for? Also, factors such as a VPN can contribute to slower speeds. 0. 0.
Speed test. There is discrepancy when testing speeds. Using xfinity test or Oakla I get 30-35 maps consistently. Using Mlab I get 190-200 mbs which is supossibly what I am paying for. Verizon gives me the same as Mlab, and if use fast.com I get 80-90 mbps. A 10 to 15 percent is perhaps expected but 6 times lowe. Question.
Yes, there is the Xfinity Speed Test. However, like all generic Internet speed tests, it tests the speed to the endpoint device -- which is very different from measuring the speed to the gateway. The result will often be significantly slower as it includes the impact of the effective WiFi data rate (if WiFi is being used), endpoint device ...
To check what speeds you have for your services you can easily find those details in the My account app. Once you sign in, select internet and it will show your download speed. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
10 Messages. Friday, December 31st, 2021 4:55 PM. Closed. Internet speed is NOT as claimed by Comcast FALSE ADVERTISING ALERT. Supposedly I have a 300MBS connection. But in reality I have never ever had speed tests over 190mbs. I have tested the speeds for over two months, taking screen shots, using several different speed test services and ...
Then run an XFINITY Speed Test while directly connected to your modem/gateway with a wired connection. Note: If your modem is not compatible with your speed tier, it may be assigned a default speed tier; 30/5 with only one downstream and one upstream channel. Note: Comcast does not throttle speeds!