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Plug the power cord into the back of your gateway and then into an electrical outlet. If you subscribe to Xfinity Voice service, connect your telephone to the Tel 1 connection on your gateway or modem using a telephone cord. Name your WiFi network and create a password. Wait for your gateway or modem to be ready.
Advanced Security on the go (Xfinity VPN) Enabling Advanced Security on the go will install a VPN profile on your compatible Android or iOS mobile device. The VPN connection will be established automatically when your device connects to an unsecured WiFi network. If you’re experiencing connectivity issues you think are related to the secure ...
The Xfinity site describes two types of Seasonal Plans for Internet. The Seasonal Internet Access Plan ($29.95) is supposed to provide low speeds for Internet-driven devices like Ring cameras. The Seasonal Convenience Plan ($8.00) is supposed to only allow you to keep your email address, with no Internet access.
If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it.
Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
Doesn't help. I've unhooked the cables from my Xfinity boxes and only hooked up to the modem. Doesn't help. The internet drops probably 10-25 times per day, for a few seconds at a time. Otherwise, it works absolutely perfect with download speeds consistently between 60 and 120 (we have 100).
The recurring issue presents as severe packet loss and complete connection drops lasting 5-10 seconds every 10-15 minutes. Despite the internet performing well when it's stable, these disruptions render it virtually unusable. This not only affects my work but also impacts the productivity of three individuals working from home in my household.
Click the "Spam" button in the right-hand corner of the webmail console. Email Client Users (Windows Mail, Outlook, Thunderbird, etc.) - Select the message you wish to report as spam. - Forward the spam message as an attachment to missed-spam@comcast.net.
Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
What NOW Internet plans are there? Choose from two internet speeds: 100 Mbps for $30 per month or 200 Mbps for $45 per month. 100 Mbps is perfect for everyday use like downloading music and browsing social media. Get 200 Mbps for smoother streaming. Actual speeds vary and are not guaranteed.