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You cannot manually refund items that you bought yourself. Roblox only issues refunds if the item you bought gets taken down by moderation. Make sure to be more cautious about what you buy next time. you can ask Roblox support for a rollback but that might only be if it wasnt you who bought the item.
Recently I got a complaint (and almost a threat) from someone claiming I need to refund them due to a halt of further content updates in my game (the passes and developer products aren’t affected by this, and they can still be used to interact with things that already exist in the experience). This was announced back in September of 2023, and I made it clear the final content update was ...
With the new roles being free, It makes me wonder, Will roblox refund us? Because I would like to transition my roles to the new API, however I feel like I am being scammed as I have spent over 1000 robux on roles, So it would be amazing if roblox would refund us for the roles we already bought.
I’ve purchased a fake headless UGC, but it has been deleted, will I get a refund for this?
I am a creator and have made a dress for avatars, which I listed on the marketplace. However, I mistakenly uploaded an item with a broken shape during the listing process. I paid “750 ROBUX” at the time of listing and “1500 ROBUX” as an upfront fee when publishing. After reviewing the listing requirements, I am considering whether it’s possible to request a refund for the 1500 ROBUX ...
About 2 days ago, I received a letter from Roblox about a refund. I was confused as there was no items taken from my inventory. However, the refund was only for R$0.
Hello, I purchased this plugin earlier assuming since it was behind a payway it’d probably be better and it looked to have a fancy UI. However, when clicking the add node buttons it spawns them almost at random, and with a huge amount of delay, it is easy to add hundreds of nodes and crash Studio accidentally. I am looking to see if there is a process to get a refund for this plugin as it is ...
The user has two options. 1) Go to Roblox and issue a refund request I’m pretty sure this can only be done by the user who has purchased the product or 2) The more sketchy way, pay the user using group pay-outs or some sort of payment method (other than USD). In other words it’s really gotta be done my the Roblox admins at support in order ...
So i bought 15 ad credits and realized i need atleast 20 but for some reason the roblox platform requires you to buy at least 10 ad credits at once so i want to know if i can refund 5 ad credits so i dont i have to waste another 15 dollars.
Roblox should implement a similar system to refunding clothing that is deleted with gamepasses of games that are deleted as well. Thanks!