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What should I do if a business pressures or pays me to change or remove my negative review?
If you come across a review that you feel may violate Yelp's guidelines, please let our moderators know by reporting it. Keep in mind that you may still need to claim your business page in order to report content from a business account.
Learn how to find answers online, get in touch with a person, or schedule a consultation for your Yelp Business Page. Find phone numbers, email addresses, live chat options, and more for different types of businesses and services.
While receiving a critical review on Yelp can sting, you might be able to mend a situation and/or change a consumer's perspective, by following these three steps:
Yelp lets you review anything from your favorite patio spot to your local flower shop. You can also claim your business page, advertise on Yelp, and access Yelp data for B2B and B2C.
There is no phone number a Yelper can use to call the company with questions about how to use the site, concerns about inaccuracies on a business's page, or to lodge a complaint of some sort....
Learn how to get more positive reviews, keep them, and respond to them on Yelp. Avoid violating Yelp's Content Guidelines and losing your customers' trust.