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In 2023, an India-based e-commerce platform, Dukaan, fired 27 customer service agents and replaced them with a chatbot, the Washington Post reported. But first, the company had used ChatGPT to ...
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Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1] but towards the end, the idea of a well-performed service is that of increasing revenues.
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Republic Services, Inc. Republic Services, Inc. is a North American waste disposal company whose services include non-hazardous solid waste collection, waste transfer, waste disposal, recycling, and energy services. It is the second largest provider of waste disposal in the United States (as measured by revenue) after Waste Management .