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  2. Job Descriptions Decoded: Sales/Customer Service Position - AOL

    www.aol.com/news/2014-05-14-job-descriptions...

    It's interesting to note that this position description for an "inbound sales rep – customer service rep" leads with information about the company's benefits package.

  3. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...

  4. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  6. Contracting Officer's Technical Representative - Wikipedia

    en.wikipedia.org/wiki/Contracting_Officer's...

    A Contracting Officer's Technical Representative (COTR) is a business communications liaison between the United States government and a private contractor.The COTR is normally a federal or state employee who is responsible for recommending actions and expenditures for both standard delivery orders and task orders, and those that fall outside of the normal business practices of its supporting ...

  7. What It Takes To Be In Customer Service - AOL

    www.aol.com/news/2014-07-28-customer-service...

    Customer Service Reps at the entry level generally earn anywhere from $12 to $20 an hour, but should be adjusted up or down based on the market location. The more flexible and available you are ...

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