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Call the Customer Care number on your ID card. If you don’t have an ID card, call 1-800-552-8159 (TTY: 711).
You'll find the 9-digit number on the CVS Caremark Rx bottle, tube, jar or invoice. Your questions, answered Whether you’ve been with us for years or your prescription plan started today, questions can come up at any time.
To get started, sign in or register for an account at Caremark.com, or with our mobile app. Use our drug cost and coverage tool to enter the drug name, choose your prescribed amount, and search. Results will show prices for brand name, generics, or therapeutic alternatives covered under your plan.
Mail Service Numbers, Forms and Information We provide health professionals with easy access to CVS/caremark mail service for processing your patients’ new prescriptions. For immediate processing, simply submit a prescription using your ePrescribing tool.
Complete the Mail Order Direct order form. Mail your order form, along with your prescription and payment, to: CVS Caremark PO BOX 659541 SAN ANTONIO, TX 78265-9541; We accept VISA, MasterCard, Discover or American Express. You can also pay by check or money order. Do not send cash.
Send your CareTeam a secure message on our website or mobile app. They can help with questions about your medication order status, billing, or even side effects. For even more convenience, use our digital tools to manage your medication. You can refill prescriptions, monitor order status, make payments, and much more anytime online.
The best way is to call your doctor and ask to have a new 90 day prescription sent to CVS Caremark Mail Service Pharmacy electronically. If you’re having trouble reaching your doctor, sign into your Caremark.com account and select Start Rx Delivery by Mail.
You may also write to us at: CVS Caremark Customer Care Correspondence PO Box 6590 Lee's Summit, MO 64064-6590
TO RECEIVE YOUR ORDER SOONER request refills or new prescriptions online at www.caremark.com or call the toll-free number on your member ID card. CVS Caremark Mail Service Pharmacy
Contact CVS Caremark Prior Authorization Department Medicare Part D. Phone: 1-855-344-0930; Fax: 1-855-633-7673; If you wish to request a Medicare Part Determination (Prior Authorization or Exception request), please see your plan’s website for the appropriate form and instructions on how to submit your request. Medicaid. Phone: 1-877-433-7643