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Requesting to suspend or cancel billing and premium services. A copy of the death certificate of the AOL account holder, issued in the United States. If a death certificate is not available, please contact AOL Customer Service at 800-827-6364. You can request the suspension or cancellation of billing and premium services through this.
2. Notify the issuer. Once you know whether the deceased shared the account with anyone, it’s time to notify the issuer. In the case of a joint account, you or the joint account holder, will ...
Ask if the deceased’s account has been appropriately flagged as “deceased — do not issue credit” to protect their information from potential fraud. 5. Request a copy of your loved one’s ...
What to Do If a Loved One Dies. The death of a loved one can be overwhelming. But even while processing the grief in the days and weeks afterward, those left behind are expected to finalize the ...
Click Manage next to the plan you'd like to cancel. If prompted, verify your account. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan:
Options available if an AOL account owner passes away AOL has processes in place to request the closure of the deceased user's account, to request the suspension of billing and premium services, and in certain circumstances to request content of the account.
That means loved ones technically become criminals if they log on to a dead person's account. Several tech providers have come up with their own solutions. Facebook, for example, will "memorialize ...
AOL Mail is free and helps keep you safe. From security to personalization, AOL Mail helps manage your digital life Start for free
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