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2. Wayfair CEO: AI is helping our human customer service ... - AOL

   www.aol.com/finance/wayfair-ceo-ai-helping-human...

   A virtual reality app is demonstrated at Wayfair's first store in the Natick Mall in Natick, MA on Aug. 20, 2019. (Photo by Suzanne Kreiter/The Boston Globe via Getty Images) (Boston Globe via ...

3. Wayfair and Macy's are cutting thousands of jobs as ... - AOL

   www.aol.com/news/wayfair-macys-cutting-thousands...

   Online furniture seller Wayfair is cutting about 1,650 jobs, or 13% of its global workforce. Macy’s is laying off about 3.5% of its total headcount, which amounts to roughly 2,350 employees, and ...

4. Wayfair CEO Niraj Shah warns staff ‘history doesn’t ... - AOL

   www.aol.com/finance/wayfair-ceo-niraj-shah-warns...

   Wayfair is once again profitable and back to "winning" ways—but that doesn't mean its workers can kick their feet up in 2024.. Although the retail giant is back in the green and repeat customers ...

5. Wayfair - Wikipedia

   en.wikipedia.org/wiki/Wayfair

   The Wayfair headquarters in the Back Bay section of Boston, Massachusetts in 2018. Wayfair Inc. is an American e-commerce company based in Boston, Massachusetts [ 6] that sells furniture and home goods online. Formerly known as CSN Stores, it was founded in 2002, and currently offers 14 million items from more than 11,000 global suppliers. [ 3]

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7. South Dakota v. Wayfair, Inc. - Wikipedia

   en.wikipedia.org/wiki/South_Dakota_v._Wayfair,_Inc.

   Illinois (1967), Quill Corp. v. North Dakota (1992) South Dakota v. Wayfair, Inc., 585 U.S. ___ (2018), was a United States Supreme Court case that held by a 5–4 majority that states may charge tax on purchases made from out-of-state sellers even if the seller does not have a physical presence in the taxing state.

8. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

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