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2. Install or Uninstall McAfee - AOL Help

   help.aol.com/.../installing-and-uninstalling-mcafee

   Uninstall McAfee from your windows PC. Open Control Panel. Locate Programs | click on Uninstall a program. Locate and click on McAfee. Above the program list, click Uninstall/Change. Click Yes on the confirmation screen. Follow the on-screen steps to finish the process. Reboot your PC if prompted when the uninstallation process is complete.

3. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Identify legitimate AOL websites, requests, and communications. Scammers and bad actors are always looking for ways to get personal info with malicious intent.

4. McAfee Internet Security Suite - Special Edition from AOL FAQs

   help.aol.com/articles/mcafee-internet-security...

   McAfee Internet Security Suite – Special Edition from AOL is our most comprehensive security suite, including firewall protection and our maximum defense against viruses, spyware and other security threats. This service normally costs $80 annually, but you get it at no additional charge as part of your membership when you are on an eligible plan.

5. Malicious Software Removal Tool - Wikipedia

   en.wikipedia.org/wiki/Malicious_Software_Removal...

   Malicious Software Removal Tool. Microsoft Windows Malicious Software Removal Tool ( MSRT) is a freeware second-opinion malware scanner that Microsoft 's Windows Update downloads and runs on Windows computers each month, independent of the install antivirus software. First released on January 13, 2005, [ 2] MSRT does not offer real-time protection.

6. Potentially unwanted program - Wikipedia

   en.wikipedia.org/wiki/Potentially_unwanted_program

   A potentially unwanted program ( PUP) or potentially unwanted application ( PUA) is software that a user may perceive as unwanted or unnecessary. It is used as a subjective tagging criterion by security and parental control products. Such software may use an implementation that can compromise privacy or weaken the computer's security.

7. Technical support scam - Wikipedia

   en.wikipedia.org/wiki/Technical_support_scam

   Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.