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2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.
Troubleshooting Issues with the Cable Box. I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the ...
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
The same situation has also happened to me recently. I have autopay and the same amount of $175 is taken out every month. The charge always appears as COMCAST on my bank statement. I noticed a charge of over $400 from COMCAST CABLE on 4/18. I called my bank and disputed the charge and told I would hear back within 2 weeks.
Tomorrow will be the third time having a tech come out for the same problem. TV freezing, pixel issue, sound freezing and getting out of synch with programming once it returns. Problem is intermittent on ALL cable stations. Box was replaced, wiring voltage checked out both inside and outside my home. Why does Xfinity treat this as a 'one off ...
2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.
2.& 3. If you have decide to have a cable box, you would have the main box and the smaller boxes would work off of that if needed. You can record and watch content from each of the additional boxes as well. You can also set recordings and watch them by way of your free Xfinity Stream app. 4. I would need your address to quote you cost.
Instead, type "Xfinity Support". there. As you are typing a drop-down list appears. • Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. I no longer work for Comcast. 3 years ago.
According to an Xfinity Community Forum post from June 1, 2024, whether the MeTV Toons channel is available on Xfinity depends on whether a local TV station has an agreement to carry it. If the station adds the channel to a new subchannel, it can take time for Comcast to add it to the signal. One post suggests that Comcast may add the channel ...
ANSWERED: Side by side Xfinity X1 TV Box Comparison - DVR vs. Non-DVR. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different model TV Boxes that you may have, including the XG1, XG2, XG3, XG4, RNG150N and XiD. Notes: