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Comcast Corporation (simply known as Comcast, and formerly known as American Cable Systems and Comcast Holdings ), [ note 1] incorporated and headquartered in Philadelphia, is an American multinational telecommunications and media conglomerate. [ 8] The corporation is the fourth-largest broadcasting and cable television company in the world by ...
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Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
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