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Find contact information for Roku departments, including support, developers, advertisers, and more.
Roku provides the simplest way to stream entertainment to your TV. On your terms. With thousands of available channels to choose from.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments, and subscriptions," and they are the best ones to help you out with that matter. In the mean time, you can do these steps. Remove the channel from the Roku device.
Choose the options for "Account, payments, & subscriptions," select questions about the charge, contact us, and we offer three options of support via email, chat, or phone call. You can also view and check the charges on your account, and this link will help you out: How to review your purchase history and charges to your Roku account
Get help with your Roku account from the official Roku Support site. Learn how to access your account, update your payment method, update subscriptions, and more.
Get help with your Roku device from Official Roku Support. Find answers to account, set-up, and troubleshooting questions, and learn how to use your Roku device.
Contact Roku Customer Support. If you need direct assistance from Roku’s customer support team, follow these steps: Access the Contact Page: Go to Roku Contact Support. Select Your Issue: Choose the type of issue you are experiencing (e.g., device issues, account and billing, etc.). Follow the Prompts:
Hi @Lenorabarry, Welcome to Roku Community. I understand that you need assistance to regain access to your old Roku account. For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here, then choose 'Account, payments & subscription'.
Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
You can visit support.roku.com to find valuable setup instructions and troubleshooting steps, along with an overview of Roku TV™ features and how-to tips.