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Contact our CVS Caremark customer service team to quickly find answers to your questions.
Here at CVS Caremark, your needs are important to us. Please do not hesitate to send questions and comments or call us directly. New Mail Rx Number. 1-800-378-5697. Monday through Friday. 8 a.m. to 6:30 p.m. CT. Questions?
If you have not yet created an account, please do so and utilize the Secure Message Center or call the number on the back of your member id card for assistance. If you do not have a member ID card, please call Customer Care at 1-800-552-8159.
Contact Information. Send inquiries, grievances and requested changes about the information communicated in the CVS Caremark Provider Manual and/or CVS Caremark documents, or any other questions to: CVS Caremark. Attn: Network Management MC 080. 9501 East Shea Boulevard.
Caremark. Prescriptions. For Pharmacists and Medical Professionals. From drug lists and mail service information to clinical programs and publications, here you'll find the resources you need to help your patients manage their health.
Caremark. Mail Service Numbers, Forms and Information. We provide health professionals with easy access to CVS/caremark mail service for processing your patients’ new prescriptions. For immediate processing, simply submit a prescription using your ePrescribing tool.
Contact CVS Caremark Prior Authorization Department Medicare Part D. Phone: 1-855-344-0930; Fax: 1-855-633-7673; If you wish to request a Medicare Part Determination (Prior Authorization or Exception request), please see your plan’s website for the appropriate form and instructions on how to submit your request. Medicaid. Phone: 1-877-433-7643
For questions about our website or for technical support, please call toll-free at 1-877-460-7766. You may also write to us at: CVS Caremark. Customer Care Correspondence. PO Box 6590. Lee's Summit, MO 64064-6590.
For questions concerning your prescription (s), a pharmacist is available during normal business hours. Please call the toll-free number on the back of your member ID card. You may also write to us at: CVS Caremark Customer Care Correspondence PO Box 6590 Lee’s Summit, MO 64064-6590.
To get started, sign in or register for an account at Caremark.com, or with our mobile app. Use our drug cost and coverage tool to enter the drug name, choose your prescribed amount, and search. Results will show prices for brand name, generics, or therapeutic alternatives covered under your plan.